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Ready-to-use key technologies such as LLMOps or Agentic AI are at the top of the innovation list, while Responsible AI is becoming particularly important due to legislative developments.

Dietmar Focke, previously Chief Operations Officer at Lufthansa Cargo, made the move into the digital world on November 1, 2024. In this interview, the new Managing Director at Lufthansa Industry Solutions discusses the opportunities of digitalization, the need for bold investment and how modern technologies can bolster companies in global crises.