Application support with a volume of EUR 71.5 million and a term of five years
Munich Airport and LHIND sign comprehensive framework agreement
Munich, January 15, 2025 – Lufthansa Industry Solutions (LHIND) has won the framework agreement for application support for Flughafen München GmbH (FMG) after an intensive tendering process lasting just under a year. As one of a total of two lots, the project has a volume of 71.5 million euros and a period of five years, with an option to extend for a further three years. The contract was signed today in Munich.
“Targeted cooperation is a decisive factor for us when it comes to further developing services and increasing competent enablement in our IT portfolio. With the signing of the contract today, we have gained an important partner in Lufthansa Industry Solutions to implement the projects anchored in our strategy flexibly and with the necessary speed.”
Florian Lesch Senior Vice President IT at FMG
On site at the contract signing in Munich: Florian Lesch, Ralf Struckmeier, Dietmar Focke, Dr. Jan-Henrik Andersson (from left to right)
FMG operates Munich Airport with its subsidiaries and associated companies. As a full-service operator, FMG offers comprehensive services in the field of airport management. In recent years, FMG has significantly revised its IT strategy in order to meet current requirements. A central element of this strategy is the modernization of IT with the aim of maximizing flexibility and speed.
A key component of this modernization is the “Apps@MUC Business Applications” sub-project, which LHIND was able to win. It covers the core areas of Commercial, Business Solutions, Data Management & Analytics, Workplace Services and Business to Employee.Specifically, LHIND provides support in the development of solutions for CRM, CMS, eCommerce, SAP, Oracle, M365, Adobe, digital HR processes and learning experience offerings.The IT service provider from Norderstedt will contribute its expertise particularly in the areas of software development, middleware, enterprise architecture management, test management, project management and shared services.
“At a time when modern IT is crucial for the economic success and competitiveness of a company, we are delighted to be able to provide Munich Airport with significant support in achieving its economic and strategic IT goals. High-performance and efficient IT is essential today to ensure operational excellence and competitiveness.”
Dietmar Focke Managing Director of LHIND
Dr. Jan-Henrik Andersson, CCO and CSO of FMG, emphasizes: “With this framework agreement, we are considerably increasing our flexibility for tasks and projects and significantly reducing the lead times for IT services. This partnership is an important step in making our IT efficient and agile for the future.”
“The close cooperation allows us to respond more quickly and flexibly to the airport's needs,” explains Ralf Struckmeier, Head of Division Markets at LHIND. “Our partnership with FMG gives us the opportunity to develop customized solutions and implement successful projects in the area of business applications.”
“With our expertise in IT support, we will help to further increase the quality of service at Munich Airport and implement innovative solutions for the entire system environment,” adds Thomas Nock, Business Director Logistics Services at LHIND. “Our previous successful projects in the area of 5G and business intelligence for FMG were already a first step in this direction.”
About Lufthansa Industry Solutions
Lufthansa Industry Solutions is a service provider for IT consulting and system integration. This Lufthansa subsidiary helps its clients with the digital transformation of their companies. Its customer base includes companies both within and outside the Lufthansa Group, as well as more than 300 companies in various lines of business. The company is based in Norderstedt and employs more than 2,600 members of staff at several branch offices in Germany, Albania, Switzerland and the USA.
